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    How do I cancel my order?

    If you have just placed your order, please Contact Us as quickly as possible. As we are partnered with a highly efficient fulfilment service that processes orders very quickly, this means that once the order has been “packed” on your ControlPort tracking, we are no longer able to stop the parcel being shipped.

    If the item has been dispatched, you may refuse the item on delivery, or return it to us via your ControlPort link hassle-free.

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